It’s not because I’ve
never been offered a job.
I’ve been in the business
for over 29 years, which means that I’ve experienced two recessions and two
bubbles. Throughout everything, I have been a one-woman operation, just a
helping hand for friends (that’s what my clients become) that want to buy and
sell their homes. I don’t like to waste peoples’ time; not my clients’ nor my
own. I believe in getting things done in a timely and cost effective way.
Consider it a mantra.
Although I’ve been on my
own for most of this time, I’ve stayed in touch with my industry. After all, I
started out at a big firm, and even then I quickly saw that I couldn’t deal
with the inefficiency. I felt like the real estate agents were creating busy
work for themselves so they could justify their beloved high commissions. Firms
are known for their flamboyant culture, and agents want to keep driving their
BMWs and Mercedes convertibles to society-page benefits.
You want to know
something? Most of the heads of these big firms haven’t sold a home since the
Internet was invented. When it’s time for these big wigs to solve a problem
they pour superfluous amounts of money into a system that is not currently out-of-date.
That is like putting more and more quarters into a pay phone when you’ve got a
working smart phone in your pocket.
Several people at the big
firms told me I would fail working on my own, and when I succeeded, they said
it was a fluke. I don’t believe in three decade flukes! Now many firms are
trying to negotiate their way out of their leases because they can’t compete
with the fact that people can do their work in front of their laptop at
Starbucks now. I can only laugh when I think about how they told me I was
unprofessional for saving my clients money by refusing to operate out of a
fancy “store front” office! I have never had a client complain about meeting in
a warm home as opposed to a sterile office space. They also rarely complain
when I save them thousands of dollars.
This whole time, big firm
owners have made it clear to me that if I ever wanted to come on board with
them, I could. They’d give me 2 assistants and a higher commission split. I
could live a luxury life! I could be in the society pages! I am not interested
and have never been interested. I don’t want to spend wildly. I want to do my
job.
My husband is a tech guy,
and he’s astonished at the way that real estate firms maintain entire
departments for something that could be handled by a few people working on
contract from home. Real estate firms still have teams of people making
newspaper ads; they have sales meetings, appointment desks, and tons of unused
office space. That would all be fine if the customer weren’t forced to pay for
it. I believe competition is for the competent and it is time for some real
competition.
HOW BIG IS YOUR COMPANY?
When I answer “just me,”
often I get, “that’s nice”. It is meant to be polite but not a as a
compliment. Why is that? Why do we think bigger is better? Because
that is what we are taught! The 80’s taught us about big business, big homes,
big cars, and big hair (of course, the “big” philosophy is also a product of
Texas living). Well, I can flaunt a few things that are bigger than the mega
firms. I have an 80% referral rate when the industry average is 20%. That is a big statistic that means more
to me than the size of my office. Why is it we perceive the firm with the most
overhead or employees as the most successful? One thing is for sure, once
you get your overhead up, it’s hard to cut it. I have never understood this
“bigger is better” thinking. Let’s be honest. It’s all about the egos.
WHAT DO YOU LIKE ABOUT
TODAY’S MARKET?
While there is plenty to love and loath about the current market, I love
that a person with a desk and a laptop can do anything. Sustainability and
profitability is success to me.
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